We require all applicants to personally inspect the relevant property, before their application is approved.

• Electronically (via this site - click here)
• By fax to (02) 49653163
• In person to Suite 3/74 - 84 Tudor St Hamilton (see location map click here)

Be sure to complete all details in full, and provide the requested supporting documentation. This will help to have your application dealt with promptly.

In most instances, you will be notified within 24 hours as to whether your application has been approved.

At that time, the commencement date and length of the lease is confirmed.

If your application is approved, you will be required to immediately pay a reservation fee to hold the property.

At the time of paying the fee, an appointment will be made for the purpose of signing the Residential Tenancy Agreement (lease).

The reservation fee is an amount equal to one (1) weeks rent. This will form part of your rent payment from the day you take possession of the property.

Should you decide to withdraw your application, you may receive a refund of the reservation fee.

The refund will depend on when the application is withdrawn. It is calculated on a daily basis. So, if you decide the day after receiving approval and paying the reservation fee that you no longer want the property, then you will receive 6/7 of the fee. If it is seven days after, then you will not be entitled to any refund.

At the time you pay the reservation fee, an appointment will be made with you, for the purpose of signing the lease agreement. This is a standard Residential Tenancy Agreement, as set out in the relevant regulations. It contains all requirements for both tenant and landlord.

• A copy of the agreement
• The Residential Premises Condition Report (in duplicate). This must be completed, dated, signed and returned to our office within seven (7) days
• A full set of keys for each person signing the agreement
• A DEFT card for the purpose of paying the rent, plus instructions

• One (1) weeks rent (bank cheque or money order). This is on top of the original one week reservation fee paid previously, so at that time you will be two weeks in advance.
• The rental bond (bank cheque or money order only; made payable to the Rental Bond Board). Note, the amount payable is four (4) weeks rent for properties up to $250 per week, and six (6) weeks for properties over $250 per week

• Ensure that the gas, electricity, and telephone are connected and in your name. (click here for contact details)
• Make sure you have contents insurance on your possessions. The owner's insurance cannot under any circumstances cover your goods.